Portfolio | Impala Travel

Making individual or group bookings
Looking for the best option for tickets by all airlines – low cost carriers or regular airlines
Making and confirming reservations for passengers
Sell & Serve customers professionally through telephone, email or in person, in order to achieve customer satisfaction.
Provide accommodation – a wide range of hotels including city centers all over the world using a global booking systems
Individual or private group tours -customized travel and itineraries, based on your travel dates and budget
Provide airport transportation
Coach or minibus hire
Selling travel medical insurance
Selling European rail tickets
Advising clients on travel arrangements, e.g visas and passports
Sending out tickets to clients
Keeping clients up to date with any change

Negotiate hotel rates and blocks, meals, transport and additional activities (spouse tours, entertainment or recreational events), if applicable.
Develop a preliminary budget.
Establish registration fees and discount policies, if applicable.
Choose the event location, venue (several, if possible) and format.
Send prospective attendees a second notice, including detailed information about the event and, if applicable, registration procedures.
Prepare press releases, if required.
Start preparing printed materials, if required.
Go on an inspection trip, especially if you are unfamiliar with the venue and/or location.
Make arrangements for audiovisual equipment and, if required..
Compile a definitive attendance list several weeks before the event.
Make any additional arrangements for attendees with disabilities or those wishing to arrive before the event or to stay on afterwards.
Print the event agenda and any necessary materials (name badges, brochures, etc.).
Confirm all bookings and check all details.
Finalize on-site registration procedures, if any.